wazibot

How a project runs, from first message to launch.

No long meetings or confusing proposals. You get a written proposal before anything is built, and you test everything before your customers see it.

  1. Tell us what you need

    Tap any button on this site to open our intake chat. Tell us what you sell, how customers order today and what you want automated.

    5 minutes

  2. We review your requirements

    A developer reads your answers and asks any follow-up questions on WhatsApp or a short call.

    1 to 2 days

  3. Proposal and price

    You get a written proposal: what will be built, your plan, monthly message allowance, setup fee and timeline. Nothing is built before you agree.

    In writing

  4. You approve

    Approve the proposal on WhatsApp or email. Ask for changes first if anything is unclear.

    Your decision

  5. Setup payment and onboarding

    Pay the setup fee by M-Pesa and send your logo, products and prices. Photos from your phone are fine.

    Via M-Pesa

  6. Connect your WhatsApp, with your permission

    You authorise the connection of your number to the official WhatsApp Business Platform through Meta. Meta verifies your business; this is outside our control and can take a few days. WaziBot is not a Meta partner and cannot speed it up.

    Meta’s timeline

  7. Set up and test your workflows

    We configure your catalogue, replies and order flow, and you test everything on your own phone before customers see it.

    Most of the setup time

  8. Portal access and training

    Your team gets portal logins (Shop and Business plans) and a short walkthrough: confirming orders, marking payments and reading your message usage.

    About an hour

  9. Launch

    We switch the bot on for your customers and check the first orders with you. Support is on WhatsApp in business hours.

    Starter 5–7 working days · Shop 7–10

What we commit to.

Clear terms, honest timelines and your data kept to your business.

You test before launch. Nothing goes live to your customers until you have tried it on your own phone and approved it.

Your data stays yours. Each business only sees its own customers and orders. You can ask for an export or deletion at any time. See our privacy and terms.

No lock-in. Cancel the monthly plan with one month’s notice. The setup fee is not refundable once setup has started.

Simple inputs, no tech skills required.

What you sell and how you want the bot

A short description of your business, plus how the bot should work for you: how it greets customers, which language (English, Swahili or both), delivery or pickup, bookings, and who gets order alerts.

Your products or services

Names, prices and photos. A spreadsheet, a PDF or WhatsApp photos all work. After launch, send us changes on WhatsApp and we update them.

Your M-Pesa details

Your Till or Paybill number. Customers pay you directly and your team confirms payments. Automatic M-Pesa confirmation needs Safaricom’s approval, which we can apply for with you.

15 minutes for testing

Try your bot on your phone before launch and tell us what to change.

Start step one now.

It’s a WhatsApp chat. Five minutes, no commitment.

Chat with us on WhatsApp