wazibot

Your WhatsApp number, turned into a shop that takes M-Pesa.

We turn your WhatsApp number into a shop that shows products, takes orders and gives customers your M-Pesa payment details, at any hour. You confirm orders and payments, and customers get updates on WhatsApp.

Start on WhatsApp Try a live demo

Typically replies in minutes · Mon–Sat

Screen recordings of our live demo shops. Try it yourself →
  • M-Pesa integrationTill or Paybill instructions, payments confirmed by your team
  • Clear setupWritten proposal first, then setup in 5 to 10 working days
  • Local supportNairobi-based team, on WhatsApp & phone

What we build, shown as one day in your shop.

Every step below already works in our demo shops. Read to midnight, then tap Try it and place a test order yourself.

  1. A customer orders before you’ve opened.

    She scrolls your catalogue inside WhatsApp, picks a 2 kg Black Forest, chooses a delivery slot and checks out. You’re still asleep.

    We build: a WhatsApp catalogue with photos, cart and checkout. Try it →

  2. She pays. The money lands in your M-Pesa.

    Once you confirm her order, she gets an M-Pesa payment request on her phone. She enters her PIN, the order marks itself paid, and she gets the confirmation straight away. No retyping order details, no lost messages.

    We build: M-Pesa payment requests to your own Till or Paybill, and confirmation messages the moment an order is paid. On Safaricom’s Daraja API this needs their approval for your till; until then your team confirms each payment.

  3. You wake up to an order that’s already paid.

    Cake, size, address and time slot, sent to you and your staff the moment it’s paid. Nothing to copy into a notebook, nothing forgotten.

    We build: instant order alerts, delivery zones, fees and time slots.

  4. Forty people ask “bei gani?” and nobody waits.

    Price, stock, delivery fee to Rongai, opening hours: answered straight away, in the words your customers use. You only step in when someone asks for a person.

    We build: price and FAQ auto-replies, stock checks and hand-over to a person. Try it →

  5. Bookings arrive with a deposit already paid.

    Clients pick the service, the stylist and a free slot, then pay a deposit to hold it. No double bookings, and a no-show no longer costs you the whole afternoon.

    We build: bookings, staff availability, deposits and reminders. Try it →

  6. Your Instagram followers buy without waiting for a reply.

    Put one link in your bio. Customers browse your shop website, pay with M-Pesa and get the receipt and order updates on WhatsApp.

    We build: a shop website connected to your WhatsApp. Try it →

  7. New order? Confirm it from your phone.

    Shop and Business plans include an online portal for your team. Confirm each order, mark it paid and update its status, and the customer gets a WhatsApp message at each step. You also see how many messages you have used this month and how many are left. You arrange pickup and delivery the way you do today.

    We build: your team’s portal for orders, payments, status updates and message usage.

  8. Every enquiry answered. Every order recorded. You didn’t type a single price.

    That’s the WhatsApp Shop Bot. Setup on your number usually takes 5 to 10 working days, plus Meta’s business verification.

    Get this for my shopTry the demos first

Not a shop? If your team does it by hand on WhatsApp, we can automate it.

Custom builds with a fixed quote up front, from KES 80,000. A few we’re ready to build:

  • SchoolsFee reminders parents pay straight from the chat, with receipts and balance checks.
  • ClinicsAppointment booking and reminders, so fewer patients forget to show up.
  • SACCOs & chamasContributions by M-Pesa, statements on request and reconciliation that adds up.
  • DistributorsRetailers reorder on WhatsApp and orders land in your sheet or ERP.
  • Delivery & logisticsCustomers get a WhatsApp update each time your team changes a delivery’s status.
  • LandlordsRent reminders and an M-Pesa receipt for every tenant, every month.

Describe your process

How much is a slow reply costing you?

When a customer waits, they message the next shop. Move the sliders to match your business. These are your numbers, not ours.

Sales going to whoever replied first:

KES 67,500 a month

The Shop plan costs KES 9,500 a month. At KES 1,500 an order it pays for itself with 6 orders a month.

Pick how you start.

Choose one of three monthly Shop Bot plans, or have a system built around how you work. Clear prices in Kenya shillings, and every option includes M-Pesa integration and local support.

WhatsApp Shop Bot: 3 monthly plans

Starter

For a shop starting on WhatsApp.

KES 4,500/ month

1,500 outbound messages a month
+ KES 9,000 one-time setup

  • Automatic replies to common questions, at any hour
  • Catalogue, cart and checkout in WhatsApp
  • M-Pesa Till or Paybill instructions; you confirm payments
  • Order alerts to you
Choose Starter
Most popular

Shop

For a busy shop with a team.

KES 9,500/ month

6,000 outbound messages a month
+ KES 18,000 one-time setup

  • Everything in Starter
  • Online portal to confirm orders and mark them paid
  • Customers get a WhatsApp update at each step
  • Staff logins and message usage
Choose Shop

Business

For larger or more complex businesses.

KES 19,000/ month

15,000 outbound messages a month
+ KES 35,000 one-time setup

  • Everything in Shop
  • Custom conversation workflows designed with you
  • Bookings and appointments with deposits
  • Approved marketing campaigns, billed separately
Choose Business

Messages customers send you are free. Alerts at 70%, 90% and 100% of your allowance, and no extra charges unless you approve them. Compare plans in full and work out your bill →

Need something different?

For unique processes

Custom Automation

Bookings, reminders, invoices and M-Pesa reconciliation built around how you work.

From KES 80,000

One-time build, fixed quote up front, plus a monthly running fee by complexity and use

  • Written scope before we start
  • Links to your CRM, sheets or ERP
  • Staff training and handover
  • 30 days of support after launch
Discuss a custom build
Keep it running

Maintenance & Support

For custom builds and systems you already have.

Monthly retainer

Priced by scope

  • Uptime and payment monitoring
  • Bug fixes and API updates
  • Small new features every month
  • Direct line to your developer
Ask about a retainer
  • See it working firstYou test the bot on your own phone before your customers see it.
  • Your money stays yoursPayments go straight to your till or paybill. We never hold it.
  • Keep your numberThe bot can run on the number customers already have. We handle moving it from the WhatsApp app to the official platform.
  • No lock-inCancel the Shop Bot with one month’s notice.

From first chat to launch, step by step.

  1. Chat with us

    Tell us what you sell and how you’d like the bot to work.

  2. Proposal

    A written proposal and price for you to approve.

  3. Setup payment

    Pay the setup fee by M-Pesa and send your products.

  4. Connect and test

    Your WhatsApp is connected with your permission, and you test every workflow.

  5. Launch

    Portal access, training and launch once Meta has verified your business.

See the full process

Your customers are already on WhatsApp. Be the shop that answers.

Message us now: a written proposal and price before anything is built, and a bot you test on your own phone before launch.

Chat with us on WhatsApp